Shipping policy
Last updated: November 3, 2026
Creativi-D Designs — Shipping & Local Meetup Policy
Production time
Most custom and made-to-order products require 5–7 business days for production, unless a different timeframe is stated in the listing or agreed with you in writing. Business days exclude weekends and holidays.
Production begins after payment and receipt of the personalization information and design approval required for your order. We will contact you if missing information affects your schedule.
Production time and shipping time are separate.
Shipping
We currently ship within the United States. Available shipping methods and charges are displayed at checkout.
Express shipping applies to transportation after production. It does not shorten production time unless we separately confirm a rush-production arrangement.
Tracking information will be provided when available. Carrier delivery estimates are not guaranteed arrival dates.
Orders needed for an event
Contact us before ordering if you need an item for a specific date. An event date entered in an order note does not confirm that we can meet that deadline.
Local meetups
Free local meetups may be available in the Riverview/Tampa area when offered at checkout. Meetups take place by appointment at a mutually agreed public location.
We will contact you when your order is ready to arrange the location and time. Please wait for confirmation before traveling. We do not offer home pickup.
Shipping addresses
Review your shipping address carefully before checkout. Contact us immediately if it needs correction. Address changes cannot be guaranteed after an order has shipped.
If an order is returned because of an incorrect or incomplete address, we will contact you about next steps and any applicable reshipping charge.
Delays, loss, and damage
If a package is delayed, missing, or damaged, contact us at creativid2019@gmail.com. We will investigate and help resolve the issue with the carrier.
If we cannot ship within the timeframe promised for your order, we will notify you and provide the option to agree to a revised shipping date or cancel the unshipped merchandise for a refund, as required by law.
Questions: creativid2019@gmail.com